CalendarTap offers paid subscription plans alongside a free tier. This policy explains when refunds may be available, how cancellations work, and how to contact us about billing questions.
You can cancel your paid subscription at any time from Billing settings in your dashboard. When you cancel, your plan remains active until the end of the current billing period. After that, your account moves to the free plan and paid features stop at renewal.
We may issue a refund in the following situations:
Refunds are generally not provided for partial billing periods after the eligibility window above, for accounts terminated due to a violation of our Terms of Service, or when paid features were used during the period in question.
Email us through Contact Support with the email address on your account, the date of the charge, and a brief explanation of your request. We review refund requests within 5 business days and reply with our decision.
Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it may take additional time for the credit to appear on your statement.
If you downgrade from a paid plan to the free plan, you keep access to paid features until the end of your current billing period. We do not prorate or refund unused time when you voluntarily downgrade before renewal unless a refund is approved under the eligibility section above.
For billing or refund questions not covered here, contact us at Contact Support. We may update this policy from time to time; material changes will be reflected on this page.